Job Description

APAC HR Services Hub Associate

Chubb, Federal Territory of Kuala Lumpur, Malaysia

Job Description

The APAC HR Services Hub Associate will be responsible for delivering a variety of HR transactional services to employees, managers and the HR community across the APAC region. Serving as the first point of contact for HR-related enquiries and requests through HR ServiceNow, you will ensure the end‑to‑end employee lifecycle is supported in an efficient, effective, and consistent manner.

Duties And Responsibilities

  • Resolve enquiries and process operational requests within service level agreement, for the areas of talent acquisition, onboarding, offboarding, compensation, benefits administration, time & labor, absence, and overall employee data management in Oracle HCM and HR ServiceNow
  • Adhere to established HR processes and procedures to ensure services are delivered in an accurate and consistent manner
  • Escalate c...

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