Job Description

A leading SaaS provider in Barcelona is seeking a Tier 1 Support Agent to deliver exceptional customer service. This role requires responding to customer inquiries, troubleshooting issues, and documenting interactions. Candidates should possess strong communication skills and a technical support background. Working hours follow a rotating schedule, requiring commitment to delivering high-quality support 24/7. The role includes opportunities for growth and development as part of a dynamic team in the thriving life science sector.
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