Job Description
The application window is expected to close on: 03/01/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Who We Are**
You will work directly with your team of Apple Technical Advisors, while also working in tandem with Cisco's Engineering and Knowledge Management teams as well as fellow Apple Advisors across the globe.
**Who You Are**
As an Apple Technical Advisor, you’ll be a friendly voice, providing world-class troubleshooting and technical support. You’ll continue to keep your skills sharp by learning about the constantly evolving macOS and iOS, monitor trending issues and creatively work to solve these issues to keep Cisco employees online and productive. You’ll be the first line of support for global Cisco employees.
**Main responsibilities include the following:**
Engage global Cisco employees via chat and phone to support technical issues on the...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Who We Are**
You will work directly with your team of Apple Technical Advisors, while also working in tandem with Cisco's Engineering and Knowledge Management teams as well as fellow Apple Advisors across the globe.
**Who You Are**
As an Apple Technical Advisor, you’ll be a friendly voice, providing world-class troubleshooting and technical support. You’ll continue to keep your skills sharp by learning about the constantly evolving macOS and iOS, monitor trending issues and creatively work to solve these issues to keep Cisco employees online and productive. You’ll be the first line of support for global Cisco employees.
**Main responsibilities include the following:**
Engage global Cisco employees via chat and phone to support technical issues on the...
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