Application Developer I

Job Description: Hiring Manager Vinod Puthiyoth

No of resources required 3

Resource Type (Dev / Test) AMS Cloud Engineer

• Skill Set Monitor and maintain SaaS applications to ensure availability, reliability, and performance.
• Address and resolve L1/L2 incidents, escalating to senior engineers when required.
• Perform root cause analysis and suggest preventive actions for recurring issues.
• Use monitoring tools to track system health and identify potential issues proactively.
• Perform regular maintenance activities, including updates and patches.
• Handle service requests and incidents in line with SLAs.
• Document issues, resolutions, and preventive measures to build a comprehensive knowledge base.
• Coordinate with cross-functional teams such as DevOps, SRE, and Cloud Engineering for issue resolution and performance optimization.
• Provide input for process improvements and automation opportun...