Job Description

Location
Santiago de Querétaro, Querétaro, Mexico
We’re seeking a skilled professional with a strong functional background and technical foundation to support BTP. The role focuses on minimizing support times and reducing dependency on external vendors by effectively managing and resolving technical issues.
**Key Responsibilities**:
- Leverage functional and technical expertise to troubleshoot and resolve technical issues promptly.
- Collaborate with vendors during technical transitions to ensure smooth knowledge transfer and issue resolution.
- Develop and maintain documentation to support ongoing system stability and knowledge sharing.
- Work proactively to identify potential technical challenges and implement preventive measures.
- Proficient in SQL, phyton; familiar with data warehousing, and database systems (SQL/NoSQL).
- Clear understanding of basic technical cloud terms such as Multi-Cloud, IaaS, PaaS, SaaS, etc.
- Basic knowledge of JavaScript, HT...

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