Application Engineer - ASEAN Region

Mecademic develops compact, precise, and innovative robotic automation solutions for the electronics and life sciences sectors. Our ultra-compact robotic arms are used worldwide by OEMs, system integrators, and end-users for tasks requiring precision and reliability in automation.

Your Role

We are seeking a highly skilled Application Engineer to be the technical expert for Mecademic's robotic solutions in the ASEAN market .

This crucial, hands‑on role provides in-depth technical support and demonstrations, ensuring the successful deployment and optimization of our ultra-compact robots for engineers and system integrators across the region.

Your Main Responsibilities

• Work directly with engineers, developers, and integrators who are testing, coding, and implementing the robots.
• Handle objections and propose solutions to overcome technical and operational challenges.
• Answer technical questions and resolve issues related to product functionality and integration, and conduct product demonstrations.
• Create and document PoC (proof‑of‑concepts) projects that help customers evaluate Mecademic robots in their applications.
• Provide expert advice and guidance regarding our robot technology to help customers optimize their projects.
• Conduct training sessions to empower customers to use the robots effectively.
• Develop resources (e.g., FAQs, guides) to assist customers during the integration process.
• Utilize CRM tools to manage customer relationships.

• Travel within the ASEAN Region to represent Mecademic at trade fairs, partner events, and customer sites.
• On a case‑by‑case basis some travel may be required to India and/or China.
• Act as a technical ambassador, engaging with engineers, integrators, and clients to promote and support Mecademic’s robotic solutions.

Your Profile

You hold a Bachelor's degree in Electrical, Mechanical, Computer, or Mechatronics Engineering, and have proven experience in a similar role, ideally in the robotics or automation field.

Fluency in English is required. Proficiency in Malay, Vietnamese or Mandarin is a significant advantage for daily client communication.

Your Technical Skills

• Solid understanding of industrial automation concepts, including robot kinematics, controllers, sensors, and safety systems.
• Proficient in CAD software for mechanical and electrical design (e.g., SolidWorks).
• Experience with robot simulators and PLCs is highly desirable.
• Strong programming ability, ideally in Python, with hands‑on experience using APIs and version control systems (e.g., Git) is highly desirable.
• Excellent communicator, capable of translating complex technical information into accessible content.
• Customer‑focused mindset with a collaborative spirit for cross‑functional work.
• Detail‑oriented with the ability to manage multiple tasks and priorities.
• Experience organizing logistics for technical events or equipment deployments is a plus.

Job Conditions

• Full‑time permanent remote position, to be filled as soon as possible.
• Ability to travel frequently across the ASEAN region to meet clients and partners.
• Compensation based on profile and experience.
• Requires living in the ASEAN region (ideally Malaysia) and having a valid work permit.

Why Mecademic?

Join a team that values innovation, collaboration, and a relentless pursuit of excellence. At Mecademic, you'll play a pivotal role in shaping the future of automation in the Midwest and beyond, with the opportunity to manage some of the region's largest and most important industrial accounts.