Job Description
**Position:**
Application Engineer III
**Job Description:**
**What You'll Be Doing:**
+ Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution
+ Analyze, debug and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches
+ Maintaining and providing production support for the existing systems as needed
+ Engaging with various stakeholders to provide updates for tickets
+ Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems; review work of development teams
+ Building and maintaining a document repository with global partners
+ Ability to work as part of a cross-cultural team including flexibilit...
Application Engineer III
**Job Description:**
**What You'll Be Doing:**
+ Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution
+ Analyze, debug and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches
+ Maintaining and providing production support for the existing systems as needed
+ Engaging with various stakeholders to provide updates for tickets
+ Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems; review work of development teams
+ Building and maintaining a document repository with global partners
+ Ability to work as part of a cross-cultural team including flexibilit...
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