Job Description
Olten % | Permanent
Location: Olten (CH) or Prague (CZ)
As an Application Engineer within Alpiq's IT Corporate organization, you will support the reliable operation and continuous improvement of our Corporate Applications. You will work closely with internal IT stakeholders, business teams, and external service providers to ensure stable operations, well-defined service processes, and continuous knowledge transfer in alignment with ITIL and Alpiq governance standards.
Your Main Responsibilities
Services & Collaboration
Act as an interface between Alpiq's internal teams and the Service providers during transition and steady-state phases.
Ensure clear communication, ticket ownership, and documentation in line with the Alpiq standards.
Support new demands and projects in collaboration with other IT and Business areas
Application Operations & Maintenance
Manage incidents, service requests, and enhancements for assigned applications (corporate tools such as D3, Re...
Location: Olten (CH) or Prague (CZ)
As an Application Engineer within Alpiq's IT Corporate organization, you will support the reliable operation and continuous improvement of our Corporate Applications. You will work closely with internal IT stakeholders, business teams, and external service providers to ensure stable operations, well-defined service processes, and continuous knowledge transfer in alignment with ITIL and Alpiq governance standards.
Your Main Responsibilities
Services & Collaboration
Act as an interface between Alpiq's internal teams and the Service providers during transition and steady-state phases.
Ensure clear communication, ticket ownership, and documentation in line with the Alpiq standards.
Support new demands and projects in collaboration with other IT and Business areas
Application Operations & Maintenance
Manage incidents, service requests, and enhancements for assigned applications (corporate tools such as D3, Re...
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