Job Description

About this Position
Executes
Application Engineering activities within the region, supporting the SBU
through on-site, customer-facing technical engagements. This includes
supporting customer/market applications and engineering projects for both
existing and new business within the defined territory. Accountable for all AE
segment activities and Technical Center operations within the territory.
Base Location: Nashik, Maharashtra
What you´ll do
- Drive
the success of local SBU ACE projects by providing technical expertise,
implementing customer roadmaps, and conducting plant audits/line surveys
to strengthen the ACE Growth impact pipeline. - Manage
the launch of new products, customized applications, product
demonstrations, and troubleshooting for customers. - Support the Sales team
in building strong value propositions. - Work
with application equipment for product validation, simulating line
conditions to ensure first-time-right product launches. - Provide
inputs to Product Development regarding application and processing
equipment, and collaborate on new product development and testing. - Collaborate
closely with Sales, PD, Product Management, Quality, and other departments
to ensure successful application deployment and customer satisfaction.
Facilitate effective communication and cross-functional alignment. - Report
quality issues and customer claims to relevant teams (including CCMS),
support laboratory work for customer samples (including prioritization),
and communicate technical results to customers. - Ensure
compliance with all Henkel and regulatory requirements (safety, legal,
environmental) and relevant industry/customer specifications. - Deliver
technical training and coaching for field sales teams and customers on
product applications. - Promote
SBU innovations internally and share best practices across accounts.
What makes you a good fit
- Minimum 5 years of work experience
- Should be a B.Tech / B.E. – Chemical/Polymer/Paint Technologies
- Should have experience into Application Engineering, Technical Customer Service,
Product Development & R&D - Ability to diagnose technical issues and provide practical customer-centric solutions.
- Knowledge of documentation tools, CRM systems, and digital platforms for remote interaction.
- Strong communication skills in English (verbal & written).
Some perks of joining Henkel
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children
- Competitive accident and term life policies for up to 3 times annual gross salary
- Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

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