Job Description

Client Onboarding & Support

  • Guide new clients through the onboarding process, ensuring smooth adoption of our data analytics solutions.
  • Provide technical assistance during and after the onboarding phase to ensure a successful implementation.
  • Act as a primary point of contact for addressing client queries and resolving technical issues.

Technical Expertise & Implementation

  • Work closely with clients to understand their business processes, data structures, and technical needs.
  • Configure, customize, and deploy data analytics applications to meet client requirements.
  • Develop and optimize scripts, queries, and tools to support data pipelines and workflows.

Bug Fixing & Troubleshooting

  • Investigate, diagnose, and resolve software bugs or system malfunctions reported by clients or identified internally.
  • Collaborate with the development team to deploy patches or...

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