Job Description

JOB DESCRIPTION

Req ID: 345120 

We are currently seeking a Application Engineer|Application Support L2, L3 Support to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

We are looking for a highly motivated and detail-oriented Observability Support Engineer with deep knowledge of Datadog and Kibana for log analysis, dashboard creation, and production support.

As a key member of the support team, you will be responsible for proactively monitoring systems, analyzing logs, identifying performance issues, and helping resolve incidents in collaboration with engineering and operations teams.

Key Responsibilities:

  • Monitor application and infrastructure health using Datadog and Kibana.
  • Perform log analysis and correlation to troubleshoot and resolve issues.
  • Create, maintain, and improve dashboards, alerts, and monitors to support real-time visibility into system performance.
  • Support incident investigation and root cause analysis using observability tools.
  • Collaborate with application support and infrastructure teams to ensure high availability and performance.
  • Document runbooks, monitoring standards, and alert tuning procedures.

    • About NTT DATA

    NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at 

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