Application Engineering Manager, Flexible Packaging

About this Position

We are looking for an Application Engineering Manager who will lead product application activities, support customers through technical visits and troubleshooting, and drive the implementation of new solutions. You will collaborate closely with cross-functional teams, promote innovations, and ensure consistency in technical documentation across all platforms. 

What you´ll do

• Responsible for product recommendations, customized
  products applications, new product demonstrations and troubleshooting for
  customers.
• Perform technical visits (meetings, audits,
  demonstrations, troubleshooting, etc.) for lamination and coating across
  customer accounts.
• Work with application equipment to provide solutions to
  enhance customer at related processes.
• Leverage customer feedback to drive optimization in
  customer service and identify new business opportunities for sales
  colleagues
• Reports quality issues / customers' claims to relevant
  parts of the organization
• Responsible for products application / technical
  training and coaching of field sales forces and customers.
• Responsible for directly communicating with sales,
  marketing, PD, Innovation, members of application engineering field team
  or project team members.
• Promote internally SBU innovations and best learnings
  cross accounts.
• Support standardization process of technical documents
  & ensure same data in all platforms
• May supervise the laboratory work (incl.
  prioritization) for samples coming from customers and report technical
  results to customers.
• Actively promote Henkel’s latest innovations and share
  best practices across customer accounts and internal teams.

What makes you a good fit

• University degree in Engineering field, preferably in
  Chemical Engineering. Master's degree in Polymer Science is a plus.
• From 6 to 8 years of experience in lamination, or
  coating applications preferably in flexible packaging or industrial
  adhesives.
• Strong hands-on experience in lamination/coating
  processes and working knowledge of related substrates, inks, and
  adhesives.
• Strong communication and interpersonal skills with
  aptitude in building relationships with professionals of all
  organizational levels 
• Excellent oral and written communication skills in
  English with the ability to interact effectively with all levels of
  management 
• Highly adaptable to different work environment &
  different customers
• Advanced user of MS Office applications
• Flexibility to travel frequently
• B Class driving license is a must

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.