Job Description
**Join a team recognized for leadership, innovation and diversity**:
As an Application Engineer II here at Honeywell, you will be responsible for providing technical support and solutions to our customers. You will play a critical role in understanding customer requirements, troubleshooting issues, and delivering high-quality solutions. In this role, you will collaborate with cross-functional teams to develop and execute strategies for customer satisfaction and business growth.
**Key Responsibilities**:
- Support Customer Services Team, providing Technical Support to Customers around the Globe for Honeywell Connected Industrials - Matrikon Group of products.
- Providing Telephonic/Remote/E-mail support to Customers for MatrikonOPC Suite of Products.
- Follow the Support process to ensure all Support Requests are responded and resolved as per the committed Service Level Agreement.
- Facilitate issue identification and analysis. Report out to regional stakeholders, work...
As an Application Engineer II here at Honeywell, you will be responsible for providing technical support and solutions to our customers. You will play a critical role in understanding customer requirements, troubleshooting issues, and delivering high-quality solutions. In this role, you will collaborate with cross-functional teams to develop and execute strategies for customer satisfaction and business growth.
**Key Responsibilities**:
- Support Customer Services Team, providing Technical Support to Customers around the Globe for Honeywell Connected Industrials - Matrikon Group of products.
- Providing Telephonic/Remote/E-mail support to Customers for MatrikonOPC Suite of Products.
- Follow the Support process to ensure all Support Requests are responded and resolved as per the committed Service Level Agreement.
- Facilitate issue identification and analysis. Report out to regional stakeholders, work...
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