Application Operations Support

Experteer Overview

La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. In this role, you will ensure the smooth operation of core banking applications through second-level support, incident management, and change execution. You will work within a cross‑functional team to resolve incidents within SLAs, coordinate with stakeholders, and participate in releases and on‑call rotations. The position combines production support with process optimization in a dynamic private banking tech environment in Madrid. You will help shape operational excellence in financial services technology while contributing to ongoing improvements and documentation.

Compensaciones / Beneficios

• Provide second‑level support for core banking applications
• Process incident tickets from monitoring systems and service desk within SLAs
• Coordinate with incident managers, appl...