Job Description

Role: Application Packaging and Patching Management

Location: Mexico City, Guadalajara, Monterrey & Queretaro

Work Mode: Onsite

Requirement:

Tool Utilization

Expected to leverage all packaging tools currently in use, including but not limited to:

  • Admi Studio
  • PowerShell App Deployment Toolkit (PSADT)
  • Intune Win32 packaging
  • Microsoft Endpoint Manager (SCCM/Intune)
  • JAMF (for macOS/iOS)
  • Recast (RightClick Tools)

Core Responsibilities

1. Application Packaging

  • Create and maintain standardized, enterprise-ready application packages.
  • Ensure compatibility with supported OS versions and endpoint configurations.
  • Leverage tools such as AdminStudio, PowerShell App Deployment Toolkit (PSADT), and Intune Win32 packaging.
  • Maintain a centralized app catalog with version control and lifecycle tracking.

2. Software Deployment

  • Distribute packaged applications using Microsoft Endpoint Manager (SCCM/Intune) and Jamf.
  • Support both push and self-service deployment models.
  • Monitor deployment success rates and remediate failures proactively.

3. Security Patching

  • Apply monthly Windows OS, macOS, iOS and third-party application patches using tools like SCCM, Intune, and Jamf.
  • Prioritize CVEs based on severity and business impact.
  • Validate patches in test environments before production rollout.
  • Track compliance metrics and generate audit-ready reports.

4. Patch and Package Governance

  • Maintain a patching calendar aligned with Microsoft Patch Tuesday and internal change windows.
  • Document packaging standards, testing protocols, and rollback procedures.
  • Collaborate with cybersecurity and infrastructure teams to align on risk thresholds and remediation SLAs.
  • Conduct quarterly reviews of packaging and patching performance and backlog.

5. Strategic Value of the Service

The Packaging and Patching Service is a critical enabler of endpoint stability, security, and user productivity. By owning the full lifecycle of software and patch delivery, it:

  • Reduces endpoint vulnerabilities and audit risk.
  • Ensures consistent user experience across devices and locations.
  • Accelerates time-to-value for new tools and updates.
  • Frees up engineering resources by minimizing reactive support needs.

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