Job Description

Company Description
Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic work environment where creativity and collaboration thrive. We are present in 19 countries with more than 28,000 employees worldwide.
If you're looking for a dynamic, innovative, and technology‑driven company, Inetum is the place for you Come be part of Inetum
Job Description
Provide support for 24/7 production operations in a core banking environment, ensuring system stability, resolving incidents, handling problems, and driving continuous service improvement.
Key Responsibilities
Execute and monitor the Close of Business (COB) process and resolve any issues that occur.
L1 Support: respond to user queries, resolve minor technical issues, perform initial diagnosis, and maintain documentation.
L2 Support: in-depth troubleshooting, root cause analysis, patch and upgrade management, batch processing suppo...

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