Job Description
Overview
Ensure smooth business application service operations by resolving issues in a timely manner.
Responsibilities
- Facilitate smooth transition of application features from development to production environments.
- Actively develop continuous improvement initiatives and optimization of business application service operations.
- Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end-users.
- Effectively communicate to stakeholders as part of incident/problem management.
- Manage escalations related to operational topics.
Qualifications
- Minimum 3-5 years of experience in business application support or operations.
- Experience with SQL Server database management system is required.
- Proficiency in SQL scripting is essential for this role.
- Technical skills include database manageme...
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