Job Description

Overview

Ensure smooth business application service operations by resolving issues in a timely manner.

Responsibilities

  • Facilitate smooth transition of application features from development to production environments.
  • Actively develop continuous improvement initiatives and optimization of business application service operations.
  • Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end-users.
  • Effectively communicate to stakeholders as part of incident/problem management.
  • Manage escalations related to operational topics.

Qualifications

  • Minimum 3-5 years of experience in business application support or operations.
  • Experience with SQL Server database management system is required.
  • Proficiency in SQL scripting is essential for this role.
  • Technical skills include database manageme...

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