Application Specialist

Key Responsibilities

• Coordinate and provide consulting, technical training, and ongoing application support for bioMérieux solutions
• Act as a scientific and technical interface between customers, sales teams, and internal stakeholders
• Respond to internal and external customer inquiries and ensure timely, accurate documentation in CRM/ERP systems in compliance with regulatory requirements
• Provide consistent follow-up to ensure customer satisfaction and achievement of defined KPIs
• Support business development activities by strengthening customer relationships and retaining existing customers
• Conduct pre-sales and post-sales activities including product demonstrations, evaluations, onsite visits, and training sessions
• Enable customers to fully utilize the technical potential of solutions, including result interpretation, specimen management, and workflow optimization
• Provide organizational recommendatio...