Application Support Analyst (EDI)

**Application Support** **Analyst** with deep expertise in **Electronic Data Interchange (EDI)** to oversee the stability, performance, and integration of business-critical systems within **Channels Operations** for **Corporate and Commercial Solutions**. This role is responsible for managing end-to-end production support, driving operational improvements, and ensuring seamless data exchange between systems and external trading partners. We are seeking a highly skilled The ideal candidate will have significant hands-on experience with **EDI platforms (OpenText VAN)**, **multi-format document integrations**, and supporting complex enterprise applications, including **Order to Collection systems, Finance platforms, Agent Reporting Tool (ART), Call Management Systems, RPA initiatives**, and containerized cloud deployments on platforms like **IFS Cloud**. This role requires a strong combination of **technical proficiency, vendor management, incident response**, and a deep understanding of ...