Application Support Analyst

Noesis is looking for candidates with the following profile:

Main Tasks and Responsibilities:

• Resolve incidents and provide clarifications on payment products and services;


• Understand product functionalities, integrations, and REST APIs to ensure efficient support;


• Log, monitor, and ensure requests are resolved within agreed service levels;


• Analyze, document, and optimize internal processes, tools, and product testing.

Requirements:

• Degree in Computer Science or similar;


• Minimum of 3 years of experience as an Application Support Analyst;


• Strong knowledge of programming languages such as Python, PHP, JavaScript, and .NET;


• Experience with Web Services and REST APIs;


• Experience with e-commerce platforms is a plus;


• Proactivity and dynamism;