Job Description
1 Year Contract with view to extend
A Leading Multi-national in Singapore
Employee-Centric Environment
Our client is a highly recognized brand in the region and well-established financially. Currently, they are seeking an experienced IT Operation Analyst in Singapore.
Role:
You will be tasked to handle Level 2 support tickets for all online platforms, ensuring timely investigation, resolution, and coordination across internal teams and external vendors. This role plays a critical part in maintaining platform stability, operational excellence, and a high quality user experience for customers and partners.
Requirements:
2-4 years of experience in Application Support, Operations Support, or IT Support (L2)
MUST HAVE: Experience supporting web and mobile applications in a production environment
Familiarity with ticketing systems (e.g. Jira Service Management, Freshdesk)
Basic understanding of APIs, databases, and system integrations (no coding required, but...
A Leading Multi-national in Singapore
Employee-Centric Environment
Our client is a highly recognized brand in the region and well-established financially. Currently, they are seeking an experienced IT Operation Analyst in Singapore.
Role:
You will be tasked to handle Level 2 support tickets for all online platforms, ensuring timely investigation, resolution, and coordination across internal teams and external vendors. This role plays a critical part in maintaining platform stability, operational excellence, and a high quality user experience for customers and partners.
Requirements:
2-4 years of experience in Application Support, Operations Support, or IT Support (L2)
MUST HAVE: Experience supporting web and mobile applications in a production environment
Familiarity with ticketing systems (e.g. Jira Service Management, Freshdesk)
Basic understanding of APIs, databases, and system integrations (no coding required, but...
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