Application Support Analyst

Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team.

Key Responsibilities

• Own and resolve application support tickets with clear communication and accurate results.
• Manage incidents, requests, and problems against agreed service levels.
• Support project work, configuration, testing, and deployment through Azure DevOps.
• Oversee middleware and system integrations to ensure secure and reliable data flow.
• Troubleshoot APIs including payloa...