Application Support and Service Delivery Specialist

Let’s be #BrilliantTogether

ISS STOXX is actively hiring a Application support and Service Delivery Specialist for Mumbai (Goregaon East) location.

This is a 24/7 rotational shift-based role with two weekly offs and the role holder will need to work across morning, afternoon, evening and night shifts as per roster / schedule.

Overview:

The Index Service Delivery Team Member is a specialized role within the organization, focused on the delivery of business-critical data, content, and associated technology services that align closely with our financial index products and client needs. Leveraging their ITIL and Technical knowledge, the team member is responsible for ensuring the seamless function of business service workflows with technology platforms, enhancing the overall customer experience, and ensuring regulatory compliance. This includes active monitoring, incident management, and ensuring that user requests are addressed promptly and ...