Job Description
Title: Application Support Engineer
Location: Chennai
Exp: 4 to 7 Years
Job Description:
Key Responsibilities
- Provide L2/L3 support for enterprise applications across multiple environments
- Monitor, analyze, and resolve issues related to performance, availability, and functionality
- Develop and maintain automation scripts for job scheduling and system health checks
- Collaborate with development and infrastructure teams to implement fixes and enhancements
- Work with telemetry tools for image capture and system diagnostics
- Document technical procedures, incident reports, and resolution steps
Preferred Attributes
- Strong problem-solving and analytical skills
- Experience in production support and incident management
- Familiarity with cloud-native monitoring and logging tools
- Ability to work in a fast-paced, client-facing environment
Location: Chennai
Exp: 4 to 7 Years
Job Description:
Key Responsibilities
- Provide L2/L3 support for enterprise applications across multiple environments
- Monitor, analyze, and resolve issues related to performance, availability, and functionality
- Develop and maintain automation scripts for job scheduling and system health checks
- Collaborate with development and infrastructure teams to implement fixes and enhancements
- Work with telemetry tools for image capture and system diagnostics
- Document technical procedures, incident reports, and resolution steps
Preferred Attributes
- Strong problem-solving and analytical skills
- Experience in production support and incident management
- Familiarity with cloud-native monitoring and logging tools
- Ability to work in a fast-paced, client-facing environment
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