Job Description
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, infrastructure management, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities
- Provides end‑to‑end application and infrastructure service delivery to enable successful business operations of the firm.
- Supports the day‑to‑day maintenance of the firm’s systems to ensure operational stability and availability.
- Assists in the monitoring of production and similar environments for anomalies and addresses issues utilizing standard observability tools.
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