Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Power Platform Infrastructure
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, contributing to the continuous improvement of the systems in place. Roles & Responsibilities: - Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues. Design and Develop Automated Workflows
o Build, configure, and maintain Power Automate flows to streamline business processes, ensuring seamless integration with Snowflake and Oracle databases. Connector Integration and Data Handling
o Implement and manage connectors for Snowflake and Oracle within Power Automate, enabling secure data extraction, transformation, and loading (ETL) for business applications. Troubleshooting and Performance Optimization
o Diagnose and resolve issues related to workflow execution, connector performance, and data synchronization between Power Automate and connected systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Platform Infrastructure.
- Strong understanding of application support processes and methodologies.
- Experience with troubleshooting and resolving software issues.
- Familiarity with system monitoring tools and techniques.
- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Power Platform Infrastructure.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Power Platform Infrastructure
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, contributing to the continuous improvement of the systems in place. Roles & Responsibilities: - Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues. Design and Develop Automated Workflows
o Build, configure, and maintain Power Automate flows to streamline business processes, ensuring seamless integration with Snowflake and Oracle databases. Connector Integration and Data Handling
o Implement and manage connectors for Snowflake and Oracle within Power Automate, enabling secure data extraction, transformation, and loading (ETL) for business applications. Troubleshooting and Performance Optimization
o Diagnose and resolve issues related to workflow execution, connector performance, and data synchronization between Power Automate and connected systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Platform Infrastructure.
- Strong understanding of application support processes and methodologies.
- Experience with troubleshooting and resolving software issues.
- Familiarity with system monitoring tools and techniques.
- Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Power Platform Infrastructure.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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