Application Support Engineer (L2)

Role: Application Support Engineer – L2

Experience: 3–6 Years

Location: Hyderabad / Pune

Work Mode: Hybrid (4 days office/week)

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Responsibilities

• Provide L2 support for applications built on AS400, Java, C++, or .NET
• Troubleshoot and resolve production issues with minimal business impact
• Execute SQL queries for data analysis and issue diagnosis
• Monitor application performance and system health
• Collaborate with L1 teams, developers, and stakeholders
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