Application Support Engineer - New York

Our client a global fintech business is seeking to hire an Application Support Engineer in New York.

Job Description

The Application Support Engineer role supports customer‑facing operations by responding to operational and business issues. This position is also responsible for planning, deploying, and supporting client implementations of the organization’s application products.

This role includes planning and executing weekend activities in coordination with the existing Monday‑through‑Friday support team. Responsibilities include performing software upgrades and migrations, processing client service requests, and providing application support via phone, email, and live chat.

The successful candidate will work full‑time hours across designated weekdays and one weekend day. A typical schedule consists of four weekdays plus one weekend day. An initial 8‑week training period will take place Monday through Friday.

Specific Duties...