Job Description

About us

Your Contribution


Service & Support

  • Manage incidents and changes via ITIL processes (ServiceNow).
  • Provide 2nd-level support for key users and application users.
  • Deploy bug fixes, configuration changes, and minor enhancements.
  • Support rollout activities at new factories.
  • Gather requirements and user feedback for consulting team.

    • Monitoring & Analysis

  • Monitor applications and infrastructure using tools.
  • Analyze performance data, identify bottlenecks, and recommend improvements.
  • Create dashboards and KPI reports.

    • Maintenance & Administration

  • Perform regular maintenance for OT applications.
  • Maintain master data based on service requests.
  • Manage Kubernetes deployments and scaling.
  • Ensure compliance with IT/OT security standards.

    • Testing & Validation

  • Conduct and coordinate testing in test environments an...

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