Application Support Engineer

About Console Connect:

At Console Connect we are a global Software-Defined Interconnection® provider by PCCW Global. We provide an easy-to-use platform for businesses to securely and flexibly connect their applications, infrastructure, clouds, and partners across a global network. We foster a collaborative and supportive environment where talented individuals can thrive and make a real impact to deliver business value and serve our customers.

The Role:

The role is composed of highly motivated and technically proficient Application Support Engineers in a dynamic team. In this role, the engineer is responsible for providing exceptional technical support to our internal and external users on our platform. The engineer plays a crucial part in ensuring smooth operation on our platform, resolving technical issues, and contributing to the continuous improvement of our services and support organization. This role requires strong analytical skills,...