Application Support Engineer

We are looking for an
Application Support Engineer
to provide production support for
cloud-native media applications
running on
Google Cloud Platform (GCP)
and
Kubernetes
.

This role focuses on
L2/L3 application support
,
incident response
,
root cause analysis (RCA)
, and
on-call rotations
for services built in
Go
and deployed using
GKE, Cloud Run, and GCP Workflows
.

You will support platforms for
live streaming, video transcoding, Video-on-Demand (VOD), and Media Asset Management (MAM)
in high-availability, time-sensitive environments.

Full-time (40h) role with on-call rotations, including weekend coverage.
Responsibilities

• Provide L2/L3 production support for critical media applications
• Troubleshoot application, platform, and infrastructure issues across GCP and Kubernetes
• Analyze logs, metrics, and traces to identify root causes
• Resolve incidents usin...