Application Support Engineer

Join a Global Leader in Workforce Solutions – Net2Source Inc.

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Operating in 32 countries | 5,500+ Employees

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Job Title: Application Support Engineer - Insurance Domain

Location: Sharjah, UAE

Type: Full-Time

Visa Status: Visa Provided

Key Responsibilities

• Provide day-to-day application support for internal and external users.
• Manage incident responses and escalations, ensuring timely resolutions and clear communication with stakeholders.
• Troubleshoot and resolve technical issues related to application performance, user access, and functionality.
• Collaborate with development teams to identify and implement solutions for application improvements.
• Monitor application performance and conduct regular health checks.
• Create and maintain documentation for application procedures, troubleshooting steps, and best practices...