Application Support Engineer

Company Description: 

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology empowers organizations to optimize warehouse and logistics operations, improve efficiency, and drive measurable business outcomes. With a global customer base and a strong commitment to excellence, Made4net partners with organizations across industries to deliver scalable, high-impact solutions.

Purpose of the Function:

The mission of the Application Support department is to ensure the smooth operation of the company’s client applications at client sites by proactively monitoring their performance, troubleshooting issues that arise during usage, providing technical assistance to users, and implementing necessary updates and fixes to maintain optimal system functionality. The support team also supplements client implementations and post go live client se...