Application Support Professional II

The opportunity

Day-to-Day support activites for Customer Master (Master Data Management) Integrations, Informatica Power Center integrations, and RMS (Roster Management System) application. Activites include but not limited to Incident Resolution, Service Request Delivery, Design and Development of new Features and Functionality, etc.

How you’ll spend your day

• Partner with internal and external clients to define user requirements for Service Requests and Projects.
• Manage the day-to-day operations of the Customer Master, Informatica MDM/PC applications & Roster Management System.
• Design, develop and implement MDM solutions using Informatica Power Center and MDM technologies.
• Monitor and ensure that the Customer Master and Roster Management applications are performing optimally.
• Identify opportunities for improvement and implement changes to enhance the MDM application.
• Troubleshoot any data rela...