Job Description

Job Openings

Application Support – Senior Engineer L2

Experience

5-7 Years

Location

Mumbai

Job Summary:

The Senior Engineer – L2 is responsible for managing technical escalations, troubleshooting, and resolving complex issues associated with Retail Net Banking and Mobile Banking. This role demands hands-on expertise in Linux, PL/SQL, Middleware, and APIs to ensure smooth operations and maintain application stability in a 24×7 environment.

Key Responsibilities:

  • Troubleshoot and resolve L2-level application issues for Retail Net Banking and Mobile Banking channels.
  • Conduct root cause analysis for recurring technical problems and recommend long-term solutions.
  • Collaborate with L1 and L3 teams to ensure seamless resolution of issues.
  • Implement patches, bug fixes, and minor enhancements in coordination with development teams.
    • ...

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