Application Support Specialist

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Requirements include an IT-based degree, university degree, or equivalent work experience.

Relevant Certification

5+ years of experience in a relevant technical position within large organizations.

Banking background is preferred.

• Experience in application production support within the ITIL framework.
• Excellent knowledge and hands-on experience in application troubleshooting, configuration, and maintenance.
• Application performance tuning and optimization.
• Resolution of tickets with quality and within SLA.
• Proactive monitoring and incident analysis.
• Experience in workflow maintenance and configuration.
• Knowledge of TCS BaNCS application, both backend and frontend.
• Understanding of SWIFT a...