Job Description
Positions are open to Mexican Citizens and official residents of Mexico.
Location: Guadalajara (hybrid)
Strong English required
**Must submit Resume in English.**
**Leverage technology to impact patients and ultimately save lives**:
**Introduction to the role**:
**About the role**
**The main responsibilities of the role are, but not limited to**:
- Ensure optimum performance and stability for Enablon Platform
- Monitor production system to ensure it is operating in a manner consistent with Service Level Agreements (SLA’s)
- Take lead during remediation of priority incidents (**P1 **& **P2**) and update all collaborators as appropriate in alignment in AstraZeneca priority communication process.
- Take ownership of issues right from the time it was reported till remediation by meeting Service SLA’s
- Proactive in identifying areas for process improvement or finding opportunities for Automation
- Develop specialist knowledge by upskilling in relevant...
Location: Guadalajara (hybrid)
Strong English required
**Must submit Resume in English.**
**Leverage technology to impact patients and ultimately save lives**:
**Introduction to the role**:
**About the role**
**The main responsibilities of the role are, but not limited to**:
- Ensure optimum performance and stability for Enablon Platform
- Monitor production system to ensure it is operating in a manner consistent with Service Level Agreements (SLA’s)
- Take lead during remediation of priority incidents (**P1 **& **P2**) and update all collaborators as appropriate in alignment in AstraZeneca priority communication process.
- Take ownership of issues right from the time it was reported till remediation by meeting Service SLA’s
- Proactive in identifying areas for process improvement or finding opportunities for Automation
- Develop specialist knowledge by upskilling in relevant...
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