Job Description
Part of Bank Wealth Management in Lisbon, the position is created to support production activities. This role ensure smooth day-to-day operations, incident resolutions, problem management, and continuous service improvement.
Ideal candidate will have a strong understand of core banking operations, trouble shooting skills, and experience with L1/L2 support in a banking environment with expertise on Linux, PL-SQL, Dynatrace, K8, Docker and Ansible
Candidate will play a major role in handling Incidents, BAU service requests and Infra Maintenance activities and work in team in shift basis (24/7 production support).
Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)
Will be working in on-call support outside regular business hours (Weekday / Weekend).
Main Tasks:
Oversee and manage the Close of Business (COB) process in the Transact production environment, addressing any issues or errors that arise, and ensuring the system operates in accordanc...
Ideal candidate will have a strong understand of core banking operations, trouble shooting skills, and experience with L1/L2 support in a banking environment with expertise on Linux, PL-SQL, Dynatrace, K8, Docker and Ansible
Candidate will play a major role in handling Incidents, BAU service requests and Infra Maintenance activities and work in team in shift basis (24/7 production support).
Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)
Will be working in on-call support outside regular business hours (Weekday / Weekend).
Main Tasks:
Oversee and manage the Close of Business (COB) process in the Transact production environment, addressing any issues or errors that arise, and ensuring the system operates in accordanc...
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