Application Support Specialist

We are looking for a detail-oriented and technically skilled Application Support Specialist to join our client's team in Lisbon . This role is ideal for professionals passionate about ensuring the stability, availability, and performance of critical business applications in a production environment. You will play a key part in delivering high-quality IT services and driving long-term solutions through collaboration with internal teams and external partners.

This position offers a hybrid work model (3 days per week in the office) , providing flexibility while fostering team collaboration.

Key Responsibilities

• Monitor and maintain applications within scope, ensuring high availability and optimal performance.
• Collaborate in incident management , including participation in Situation Rooms for P1/P2 incidents, root cause analysis (RCA), and problem resolution by identifying trends and i...