Application Support Technical Specialist

Job Description

What is the opportunity?

An Application Support Specialist is part of a 13-member team responsible for providing second-level support for a variety of financial applications, both vendor-supplied and internally developed.

These applications include a combination of Software as a Service (SaaS) solutions and custom-built systems operating within a Windows Server environment, utilizing MS SQL databases, SSRS, and SSIS, hosted in both an on-premises data center and the Azure cloud. Serving over 1,000 business users, primarily Investment Managers, Financial Planners, and administrative staff, these mission-critical applications are complemented by numerous smaller tools that facilitate specific business processes.

Candidates with experience in financial organizations or high-pressure support settings are preferred, and the role offers a hybrid working arrangement, requiring four days of on-site presence each week.

Wha...