Application Support

Application Support & Site Reliability Engineer (SRE) Intermediate Analyst

We are seeking a highly motivated professional to join our team, blending expertise in application support with Site Reliability Engineering (SRE) principles. This role requires an individual who can independently tackle complex problems, apply analytical thinking, and influence outcomes across various teams, directly impacting core business activities.

Responsibilities:

• Provide technical and business support for critical Citi applications, ensuring high availability and reliability.

• Diagnose, troubleshoot, and resolve complex application issues, offering immediate solutions and driving long-term remediation strategies in collaboration with technology partners.

• Lead participation in the full application lifecycle, including development, testing, deployment, and crucial post-release checkouts for both application updates and infrast...