Job Description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, you will design, build, configure MECM infrastructure, application deployment, patch management process, OSD. Design and build Windows 10/11 SOE image, Intune configurations for Autopilot deployment, Configuration policies, MDM. Roles & Responsibilities: a.Day to day administration of MECM environment to include engineering new solutions as needed. b. Providing technical guidance to MECM team and customer. c. Provide Tier 3 support for MECM Intune. d. Creating and updating technical documentation as required. e. Design and build Intune configurations for Windows 10 Autopilot, Configuration policies, endpoint security. Professional & Technical Skills: a. Should have strong experience on MECM & Intune b. Ability to design, build and configure MECM environment. c. Design and build Windows 10 image, provide support in image rollout. d. Should be able to design policies in Intune for Windows 10/11 e. Should have strong hand on Autopilot enrolments and associated configurations and rollout. Additional Information: - The candidate should have a minimum of 4-5 years of experience in Microsoft Endpoint Configuration Manager & Intune. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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