Job Description
Your Role at a Glance
The Applications Engineer at Mastercam plays a pivotal role in bridging the gap between technology and customer success. This position is responsible for providing technical expertise, training, and support to Mastercam’s customers, channel partners, and internal teams. As an expert in CAD/CAM software and manufacturing processes, the Applications Engineer ensures customers maximize the value of Mastercam products while addressing technical challenges and delivering innovative solutions.
*Must be located in the St. Louis, MO region.
How You’ll Drive Success
CUSTOMER SUPPORT AND SOLUTIONS
+ Provide expert-level support to customers andchannel partnersby troubleshooting technical issues related to Mastercam products.
+ Analyze customer workflows and recommend tailored solutions to enhance efficiency and productivity.
+ Serve as a technical resource for escalated customer inquiries, ensuringtimelyand...
The Applications Engineer at Mastercam plays a pivotal role in bridging the gap between technology and customer success. This position is responsible for providing technical expertise, training, and support to Mastercam’s customers, channel partners, and internal teams. As an expert in CAD/CAM software and manufacturing processes, the Applications Engineer ensures customers maximize the value of Mastercam products while addressing technical challenges and delivering innovative solutions.
*Must be located in the St. Louis, MO region.
How You’ll Drive Success
CUSTOMER SUPPORT AND SOLUTIONS
+ Provide expert-level support to customers andchannel partnersby troubleshooting technical issues related to Mastercam products.
+ Analyze customer workflows and recommend tailored solutions to enhance efficiency and productivity.
+ Serve as a technical resource for escalated customer inquiries, ensuringtimelyand...
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