Job Description

Position Summary

The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting. This role can be located in Placentia, California; Colfax, North Carolina; or Baton Rouge, Louisiana.

Remote candidates may also be considered.

Essential Responsibilities

May include:

  • Review customer specifications and prepare comprehensive professional proposals.
  • Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
  • Handle customer telephone inquiries.
  • Interface with outside vendors to solicit quotes for equipment.
  • Effectively process orders and manage any issues that arise.
  • Act as a liaison between operations and the customer.
  • Participate in sales calls with the Sales Engineer as part of development.
  • Provide technical support to customers.
  • Participate in pre-award meetings as required.
  • Develop effective rapport with customer contacts. 
  • Position Requirements

    Knowledge & Skills:

  • Strong verbal and written communication skills
  • Strong attention to detail
  • Proficiency with MS Office and pump selection software
  • Self-starter with a positive attitude
  • Highly organized with ability to handle multiple tasks with quick turnaround requirements
  • Knowledge of municipal water and wastewater systems is preferred
  • Knowledge of typical municipal tender process is preferred
  • Experience:

    5+ years’ experience in rotating equipment, ideally pumps.

    Education:

    BS Degree in Mechanical Engineering is preferred 

    Equal Pay Act Statement

    We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

    Equal Pay Act Range

    Pay rate between $67,300 and $100,300

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