Job Description
Purpose
The Application OPS Lead is responsible for overseeing the operational stability, performance, and lifecycle management of enterprise applications. This role ensures reliable application services through proactive monitoring, incident management, and continuous improvement initiatives. The OPS Lead collaborates with development, infrastructure, security, and vendor teams to maintain compliance, optimize performance, and deliver a seamless user experience.
Responsibilities
Operational Governance
Own day-to-day operations for enterprise applications, ensuring availability, performance, and compliance with SLAs (including Legacy applications).
Monitor application health, capacity, and performance metrics; drive proactive issue resolution and root cause analysis.
Incident & Problem Management
Lead major incident resolution for application services, coordinating across internal teams and vendors.
Implement problem management processes to reduce recurring issu...
The Application OPS Lead is responsible for overseeing the operational stability, performance, and lifecycle management of enterprise applications. This role ensures reliable application services through proactive monitoring, incident management, and continuous improvement initiatives. The OPS Lead collaborates with development, infrastructure, security, and vendor teams to maintain compliance, optimize performance, and deliver a seamless user experience.
Responsibilities
Operational Governance
Own day-to-day operations for enterprise applications, ensuring availability, performance, and compliance with SLAs (including Legacy applications).
Monitor application health, capacity, and performance metrics; drive proactive issue resolution and root cause analysis.
Incident & Problem Management
Lead major incident resolution for application services, coordinating across internal teams and vendors.
Implement problem management processes to reduce recurring issu...
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