Apply now- Technical Support Representative in Davao City

Apply now- Technical Support Representative in Davao City

Location: Davao, Davao Region, Philippines

Description

Provide technical support to customers via phone, email, and chat. Assist in troubleshooting technical issues efficiently to ensure customer satisfaction. Document customer interactions and maintain detailed records of service requests. Collaborate with technical teams to resolve complex issues. Educate customers on troubleshooting techniques and software usage.

Qualifications

• High School Diploma or equivalent.
• 0–2 years of related experience.
• Proficient in English, strong customer service skills, problem‑solving abilities, basic technical skills.
• Strong communication skills, patience, and a customer‑oriented mindset.

Responsibilities

• Manage call center operations and conduct sales pitching when necessary.
• Handle technical support via phone, email...