Appointment Scheduling & Admin Support Specialist

We’re looking for an Appointment Scheduling & Admin Support Specialist to manage client communications, confirm bookings, and support daily operations. The ideal candidate will be detail-oriented, organized, and possess excellent English communication skills to maintain professional interactions with clients.

Key Responsibilities

• Confirm client bookings via phone after they fill out lead ads or landing page forms.
• Send reminder and confirmation calls or messages one day before appointments.
• Reach out to previous clients to promote new offers, updates, and promotions.
• Make occasional cold calls to potential leads during downtime.
• Maintain and update client data in Google Sheets or CRM tools.
• Keep internal teams informed about client booking statuses and attendance.
• Respond to client queries promptly through various communication channels.
• Handle scheduling, rescheduling, and cancellations...