Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for identifying and issuing credit balance refund to Cardmembers Electronically or via Cheque and informing Card Member by sending communications through letters and emails.
+ Complete All Transactions Agreed with The Customer and Adhere to All Timelines and Deadlines Set
+ Suggest Process Improvements / Changes to Achieve & Ensure “First Contact Resolution”
+ Conduct...
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for identifying and issuing credit balance refund to Cardmembers Electronically or via Cheque and informing Card Member by sending communications through letters and emails.
+ Complete All Transactions Agreed with The Customer and Adhere to All Timelines and Deadlines Set
+ Suggest Process Improvements / Changes to Achieve & Ensure “First Contact Resolution”
+ Conduct...
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