Apprentice-credit & Collect

At American Express our culture is built on a 175-year history of innovation shared and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express How will you make an impact in this role Responsible for contacting customers with early-stage past due accounts to secure payments resolve delinquencies and prevent accounts from progressing to later stages of collections while maintaining a positive customer experience Key Responsibilities Contact customers via phone regarding early-stage past due accounts Educate customers on outstanding balances due dates and payment options Negotiate and set up...