Apprentice Customer Advisor

Job Introduction

Role

To learn and develop the skills to:

• to provide a high-quality frontline response to customers and assist in the successful running of Medway Council sports centres for the benefit of customers.
• to provide excellent customer service including face-to-face and over the telephone, ensuring all customer complaints and comments are noted and passed to a supervising member of staff.
• to learn to operate till operations and online systems to serve customers.
• to respond to the needs of customers to ensure their time in the sports centre is enjoyable and fulfilling.

A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.

An opportunity has arisen for a motivated and enthusiastic Customer Service Apprentice to join the Sport and Leisure team within the Sport, Leisure, Herit...